Products & Warranties

• Items sold on Lambark stores limited are brand new item not refurbish or used. We are able to deliver product at a discount pricing is because Site is a parallel importer. We import our product directly from sourcing around the world.
• Item sold on Lambark stores limited does not carry any manufacture warranty. We do offer extensive warranty service on some of our products. If this service is available, it will appear on the item's product page.
• If the product you purchase is covered by Lambark stores limited extensive warranty program, you can contact our Customer Service Support and they will be able to assist you.

Return Policy:

The return policy governs any purchase made through our Site

• Customers are responsible for return shipping charges. This also applies to defective items.
• Any item lost in the mail will not be responsible by mattdicaprio.com For Item becomes defective beyond the 7 days of receipt, the customer will have to contact the manufacturer for further assistance. Buyer should be aware that merchandize sold at Site is parallel imported item, therefore it does not come with any manufacture warranty.
• In some product, we do offer extensive warranty services. If this service is offered, it will indicate on the item's product page.
• Engraved products are not refundable in any circumstances.

All returned items for refund are subject to a minimum 25% restocking fee (There will not be restocking fee on defective items).
All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.
Returned item must be double boxed, customer should not adhere any labels or postage on the product's packaging.
Before you return your items, you must contact us and receive a Return Merchandise Authorization Number (RMA). Any returns sent without a RMA number will not be accepted by Lambark stores limited. You, the customer, assume all responsibility for the package until it arrives at our office.
Please include the following information when returning an item:

• Your RMA number on your invoice (Do not write on the items box. If so, the package will not be accepted even if it is not defective).
• A copy of your original invoice with the RMA number (inside the shipping box).
• A note stating the problem if you would like the return for replacement or exchange.